Enterprise Reviews

Enterprise Holdings, Inc., doing business as Enterprise Mobility, had approximately 90,000 employees in the year 2023. This American private holding company is headquartered in Clayton, Missouri, in Greater St. Louis. It is the parent company of car rental agencies Enterprise Rent-A-Car, National Car Rental, Alamo Rent a Car and also operates several other transportation services..

The headquarters of Enterprise are located in St. Louis, Missouri, United States.

The Enterprise Plus® Program is a loyalty program by Enterprise Rent-A-Car. It allows members to earn points and status with Enterprise, which can be used to book free rentals and receive complimentary upgrades. For every qualifying rental dollar spent at participating Enterprise locations worldwide, a point is earned. These points never expire as long as the member remains active with at least one qualifying rental every three years. Points can be redeemed for free rental days on any available car on any day, with no blackout dates, at thousands of participating locations worldwide. The free rental day covers the base rate (time and mileage) only and does not apply to taxes, fees, surcharges, and optional products, which are the responsibility of the renter. The program also offers different reward tiers based on the number of rentals or days rented, with each tier offering additional benefits such as bonus points and free car upgrades.

"Enterprise.com" offers a variety of services and products. The primary service is Car Rental, with thousands of airport and city locations near you. They offer a range of vehicles to suit different needs, including Compact Car, Luxury Car, Standard SUV, Minivan, and Pickup Truck. They also have a Business Rentals program, designed specifically to meet a company's needs, saving time and money. For larger needs, there's the Enterprise Truck Rental service. If your vehicle is in the shop, they offer Replacement Rentals to keep your life moving. They also have an Enterprise Plus® Program where you can earn points toward free rentals. They have an Enterprise App for iOS and Android to make it easier to manage reservations on the go. They also offer Mobility Solutions for the short term or the long haul. They have a selection of quality used vehicles for sale, many under $20,000. They also have a Complete Clean Pledge to ensure you always have a clean, well-maintained vehicle.

To rent a car from Enterprise.com, follow these steps:

• Visit the reservation page on Enterprise.com.
• Type in the location where you want to pick up and return your vehicle.
• Enter your departure date and return date.
• Select Check Availability.
• Choose the type of vehicle you want for your trip.
• Add any additional items to your rental, like Sirius XM radio or a child car seat.
• Review your reservation, add in your contact information and confirm your reservation by clicking Confirm Booking.

Remember to present a valid driver’s license when picking up your rental. Depending on the location, an International Driving Permit (IDP) and/or passport may be required. Ensure you meet the minimum age requirement in the area and provide a credit or debit card for payment.

Please note that this is a general guide and the exact process may vary depending on your specific location and the car availability. If you need more detailed information, it's recommended to visit Enterprise.com or contact their customer service directly.

Enterprise.com accepts the following forms of payment:

• Credit Cards: Accepted at airport and non-airport locations in the US, Puerto Rico, and Canada. These include VISA®, MasterCard®, American Express®, Discover Network® (only accepted at major Airport locations in Canada), and JCP (Japan Credit Bureau). Renters without a ticketed return travel itinerary need to provide a credit card with sufficient available credit to cover the estimated total amount for the rental and a deposit between $200-$850 depending on the rental location and class of vehicle rented.

• Debit/Check Cards: These are any non-credit cards bearing the VISA®, Mastercard®, or Discover® logo. Prepaid cards or any other non-credit cards without one of these logos are not accepted. At airport locations, debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on the renter’s driver’s license must match their current home address. Active-duty military personnel are exempt from address requirements. Other than the Renter’s spouse or domestic partner, no other additional drivers are allowed. If using a debit card for any amounts owed, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.

• Gift cards: Enterprise accepts pre-paid gift cards with a Visa®, Mastercard®, or American Express® logo as a form of payment at the end of a rental. Gift cards are not accepted at the beginning of the rental.

• Cash: For security reasons, many Enterprise branches do not accept cash payments; however, some branches may accept cash or a money order at the end of the rental for final payment after the vehicle has been returned. Check with your rental location to see if the rental location accepts cash or money orders at the end of the rental..

The contact number for Enterprise Rent-A-Car customer service is 1 (855) 266-9565. For service repairs on an Enterprise vehicle, the number is 1-800-325-8838. If more assistance is needed, the number to call is 1-877-233-5338. Please note that these numbers are subject to change and it's always a good idea to check the official Enterprise website for the most current information.

Based on the available information, the cost of renting a car from Enterprise is approximately $90 per day or $633 per week on average. However, these prices can vary depending on the location, the type of car, and the duration of the rental. It's always a good idea to check the latest rates on the Enterprise website or contact them directly for the most accurate information.